listening to the team
Too often, daily conflicts and pressures can stifle a free exchange of ideas. In the haste to get the job done, employees can become guarded and restrained - unwilling to take initiative or to be open and candid about work’s problems. Re-enlivening such openness and candor is central to an organization’s health and it begins with simply listening.

Listening can take many forms: asking helpful questions at a meeting, appreciating a colleague’s innovative suggestion or simply taking a moment to hear criticism. When an organization truly values such openness, it too respectfully listens, employing management practices that invite dialogue and honest discussion among all employees. By working with AAW associates, managers and leaders can promote such a dialogue - to strengthen a culture that truly values listening.

AAW Awareness Groups
AAW associates can facilitate Awareness Groups: a step by step team process designed to invite employee ideas and recommendations for tackling business problems. Some of the typical topics addressed in Awareness Groups are:

• Improving working relationships between departments
• Setting clear standards for improving performance
• Recommending steps for improving morale
• Building positive team dynamics
• Re-designing performance management systems
• Making recommendations for solving a particularly difficult business problem

By working with AAW associates, line managers and supervisors learn vital team building skills that foster innovation and candor throughout the organization. Awareness Groups send a clear message to the organization that management invites dialogue and is willing to respectfully listen. Contact us

Customized climate surveys

AAW associates can design and administer a survey customized to the unique needs of your organization, soliciting feedback from employees for assessing and improving:

• Management and communications practices
• Productivity
• Employee involvement and responsibility
• Working conditions
• Career development opportunities
• TeamworkQuality and customer service

We will work directly with management in a 6 step process to get a measure of your organization’s work climate:

1. Set project scope and objectives
2. Design a survey and schedule of events
3. Communicate to the organization
4. Execute survey and gather data
5. Consolidate findings and recommendations
6. Present findings and suggest a course of action

By using a customized survey process, you will gain access to an intimate picture of how your employees can more effectively contribute to the health and vision of the organization. Contact Us